How to change your payment method on HBO Max, no matter how you signed up for it

Publish date: 2024-08-13

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HBO Max is a subscription video streaming service that costs $15 per month. 

You can change the payment method used for your HBO Max subscription at any time, though the process may vary depending upon how your account is configured. 

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Here's how to do it using the website on your Mac or PC, or the mobile app for iPhone, iPad, and Android devices.

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How to change your payment on HBO Max

The process to change your payment information is essentially the same on both the HBO Max app and website. 

1. Log in and tap or click the "Profile" icon. 

2. On the website, click "Billing Information." If you're using the app, tap the Settings icon (which looks like a gear) in the upper-left corner, and then tap "Billing Information."

Go to "Billing Information" to change your HBO Max payment information. Dave Johnson/Business Insider

This is where the process varies. 

You may be subscribed to HBO Max directly, or you may have subscribed via another service such as Apple, AT&T, DirectTV, Google Play, Hulu, Samsung, YouTube TV, or many others. Depending upon how you subscribed, you will see one of two options.

If you see a button marked "Manage Subscription"

This means you're subscribed directly through HBO Max.

1. Tap or click "Manage Subscription."

If you see the "Manage Subscription" button, you can change your payment info on the next screen. Dave Johnson/Business Insider

2. Click "Edit Payment Method."

After you choose to edit your payment method, simply enter the new credit card info and save your changes. Dave Johnson/Business Insider

3. Enter your new credit card information and click "Save changes."

If you see a button marked "Learn More" 

This means you're subscribed to HBO Max through a third-party service that handles your payment elsewhere.

1. Tap or click "Learn More." You'll be taken to that service's log-in screen. 

If you see this button, you'll be taken to the website that handles payments for HBO Max. Dave Johnson/Business Insider

2. Sign in to the other service and go to the billing information page for that service. 

3. Use that service's billing pages to change your payment information. The exact process will vary depending upon which service you use. 

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Dave Johnson Freelance Writer Dave Johnson is a technology journalist who writes about consumer tech and how the industry is transforming the speculative world of science fiction into modern-day real life. Dave grew up in New Jersey before entering the Air Force to operate satellites, teach space operations, and do space launch planning. He then spent eight years as a content lead on the Windows team at Microsoft. As a photographer, Dave has photographed wolves in their natural environment; he's also a scuba instructor and co-host of several podcasts. Dave is the author of more than two dozen books and has contributed to many sites and publications including CNET, Forbes, PC World, How To Geek, and Insider. Read more Read less

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